Members
Invite users, manage roles, and track who's joined.
The Members page is where you invite people, manage their roles, and see the current state of your workspace.
Inviting one person
Click Invite member at the top right. Enter:
- Full name
- Email address
- Role — Member or Admin. Owners can also assign Owner.
Click Send invitation. The recipient gets an email with an acceptance link valid for 7 days.
Bulk invitations
For larger imports, click Upload CSV. The CSV must include these columns:
fullNameemaildepartmentpositionroleemployeeIdreportsTo
Uploaded users appear with Not joined status — they're in your directory but haven't been emailed yet. You can invite them in bulk from the list or one at a time.
The members table
Every row shows:
| Column | What it shows |
|---|---|
| Name | Full name and email. |
| Status | Onboarded (active), Invited (pending), or Not joined (in directory, not invited). |
| Role | Owner, Admin, or Member. |
| 2FA | A green check if the member has 2FA enabled. |
| Added | When the member joined or was invited. |
| Actions | Edit role or send an invite (for directory rows). |
Click any column header to sort. Use the search box to filter by name, email, role, department, position, employee ID, or status.
Changing someone's role
Click Edit on a member row to open the role dialog.
- Owners can assign Owner, Admin, or Member.
- Admins can assign Admin or Member (not Owner).
Role changes apply immediately. The member sees the new permissions on their next page load.
Status indicators
- Onboarded — Active member.
- Invited — Invitation sent; the user hasn't accepted yet. You can resend the invitation.
- Not joined — Came in via CSV import; no invitation sent. Send one with the action button on their row.
Removing a member
To remove a member, contact MainBranch support. Self-service removal is not currently exposed in the UI — removals are deliberately gated to prevent accidental data loss.
Audit
Every invite, role change, and removal is logged in the audit log.
See also
- Authentication — SSO setup and 2FA enforcement.
- Workspace Settings → Domain join — auto-join by email domain.