Admin Console
Manage members, security, integrations, AI configuration, governance, and audit logs.
The Workspace area is where workspace owners and admins configure how MainBranch behaves for everyone in the organization. Reach it from your profile menu → Workspace settings. It's only visible to admins and owners.
In this section
Workspace Settings
Language models, default model, security.
Members
Invite, bulk invite, manage roles.
Authentication
SSO with Google or Microsoft, 2FA enforcement.
Apps
Enable Gmail, Drive, Outlook, OneDrive, etc.
Assistant Configuration
Custom instructions, web search, file uploads, chat history.
Home Page
Configure the news widget on the home dashboard.
Governance
Usage, adoption, and impact analytics.
Audit Logs
Searchable record of every notable action.
Data Export
Downloadable archives of organization activity.
Roles
MainBranch has three roles:
| Role | What they can do |
|---|---|
| Owner | Everything an admin can do, plus promote others to owner. Workspace creators are owners by default. |
| Admin | Manage members, configure settings, view governance, export data, view audit logs. Can promote members to admin but not to owner. |
| Member | Use MainBranch. Cannot access the workspace administration area. |
An organization can have multiple owners and admins. Roles are managed from the Members page.
How invitations work
When an admin invites a member:
- An invitation email is sent containing a unique acceptance link.
- The invitation has Invited status until accepted.
- When the recipient signs in (via the link) they become an active member.
- Invitations expire after 7 days.
If your workspace has domain auto-join enabled, anyone signing up with the company's email domain becomes a member automatically — no invitation needed.
Audit trail
Every notable action — invites, role changes, settings updates, integration changes, file shares, meeting deletes, exports — is recorded in the audit log. Admins can filter, search, and export the log as CSV.
Support
If you need help with admin configuration, the Support page inside the workspace links to the team. There's no separate ticketing system — support is direct.