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Mainbranch

Meetings

Mainbranch can capture, transcribe, and analyze your virtual meetings. This feature helps you keep records of discussions, search through meeting content, and extract insights using AI.

Overview

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The Meetings feature provides:

  • Automatic meeting recording and transcription
  • Searchable transcripts with speaker identification
  • AI-powered meeting analysis and Q&A
  • Video playback with synchronized transcript

Accessing Meetings

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Click Meetings in the sidebar to view your recorded meetings.

Meeting List

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The Meetings page displays a list of your recorded meetings, showing:

  • Meeting title
  • Date and time
  • Duration
  • Participants (when available)

Click on any meeting to view its details.

Meeting Details

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When you open a meeting, you see:

Video Player

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The video recording of the meeting with playback controls. You can:

  • Play, pause, and seek through the recording
  • Adjust playback speed
  • Toggle fullscreen view

Transcript

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The full text transcript appears alongside or below the video:

  • Timestamps — Click any timestamp to jump to that point in the video
  • Speaker labels — See who said what (when speaker identification is enabled)
  • Searchable text — Use browser search to find specific content

AI Chat

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A chat interface specific to the meeting, where you can ask questions about the discussion:

"What were the main topics discussed?"
"What action items were assigned?"
"What did [person] say about the budget?"
"Summarize the key decisions"

Recording Meetings

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Automatic Recording

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If configured by your administrator, meetings from connected calendars can be automatically recorded. The meeting bot joins your call and records the session.

Manual Recording

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You can also manually initiate recordings:

  1. Start the Meeting

    Begin your virtual meeting as usual (Google Meet, Microsoft Teams, Zoom, etc.).

  2. Invite the Recording Bot

    Follow your organization’s process to add the Mainbranch recording bot to the meeting.

  3. Conduct Your Meeting

    The bot records audio and video throughout the meeting.

  4. Access the Recording

    After the meeting ends, the recording is processed and appears in your Meetings list.

Working with Transcripts

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Reading Transcripts

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The transcript provides a text record of everything said in the meeting:

[00:00:15] John Smith: Good morning everyone, let's get started.
[00:00:22] Sarah Johnson: Thanks John. I wanted to discuss the Q4 budget.
[00:01:45] John Smith: Great, let's start with the projected expenses.
Section titled “Navigating with Timestamps”

Click any timestamp to jump to that point in the video. This helps you quickly find and review specific parts of the discussion.

Speaker Identification

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When speaker identification is enabled, the transcript shows who said each statement. This is particularly useful for:

  • Meeting minutes
  • Action item attribution
  • Following up with specific participants

AI Meeting Analysis

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The AI chat for each meeting allows you to interact with the content:

Summarization

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"Give me a 3-sentence summary of this meeting"
"What were the main discussion points?"
"Summarize each agenda item"

Action Items

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"List all action items from this meeting"
"What tasks were assigned and to whom?"
"What follow-ups were mentioned?"

Specific Queries

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"What was decided about the project timeline?"
"Did anyone mention concerns about the budget?"
"What questions were raised about the new policy?"

Participant-Specific

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"What did Maria contribute to the discussion?"
"Summarize John's presentation"
"What questions did the team have for the presenter?"

Searching Across Meetings

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From the main Meetings page, you can search across all your recorded meetings:

  • Search by meeting title
  • Search by date range
  • Search within transcript content

The AI Assistant on the Dashboard can also search meeting content:

"What was discussed about the IT upgrade in recent meetings?"
"Find meetings where the budget was discussed"

Meeting Settings

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Your administrator configures meeting recording settings, including:

  • Which calendar events to record
  • Recording quality settings
  • Transcription language
  • Speaker identification options

Contact your administrator to adjust these settings.

Privacy Considerations

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Recording Notifications

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When a meeting is recorded, participants are typically notified. Your organization’s policy determines how notifications are handled.

Access Control

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Meeting recordings are subject to access controls:

  • Only authorized users can view recordings
  • Permissions may be based on meeting participants
  • Sensitive meetings may have restricted access

Data Retention

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Your organization determines how long meeting recordings are retained. Contact your administrator for details.

Best Practices

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For Better Transcription

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  • Use quality microphones
  • Minimize background noise
  • Speak clearly and avoid talking over others
  • Use participant names when addressing colleagues

For Meeting Analysis

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  • Review AI summaries for accuracy
  • Use the transcript to verify specific quotes
  • Cross-reference action items with participants

For Organization

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  • Use clear, descriptive meeting titles
  • Review recordings promptly while context is fresh
  • Share relevant meeting insights with stakeholders

Troubleshooting

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Recording Not Appearing

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  • Allow 15-30 minutes for processing after the meeting ends
  • Verify the meeting was configured for recording
  • Check with your administrator if issues persist

Poor Transcript Quality

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  • Audio quality significantly impacts transcription
  • Multiple speakers talking simultaneously reduces accuracy
  • Strong accents or technical jargon may need review

Cannot Access a Meeting

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  • Verify you have permission to access the recording
  • Check if the meeting has access restrictions
  • Contact your administrator for access issues

For more help, see Troubleshooting.

Next Steps

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