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Administrator Guide

This guide is for Mainbranch administrators who manage workspaces, users, and system configuration. It covers everything you need to set up and maintain your organization’s Mainbranch deployment.

As a Mainbranch administrator, you are responsible for:

  • Setting up and configuring the workspace
  • Managing users and access permissions
  • Connecting data sources
  • Configuring security settings
  • Maintaining the system over time

The Admin Console is accessible from your profile menu. Select Workspace settings to access administrative functions.

The Admin Console includes these sections:

SectionPurpose
GeneralBasic workspace settings and information
MembersUser management and invitations
AppsConnected data source management
AuthenticationSingle Sign-On configuration
People DataDirectory information management
AssistantAI Assistant behavior settings
DirectoryOrganizational directory configuration
SupportHelp and support resources

When first setting up Mainbranch for your organization:

  1. Configure workspace settings — Set your organization name and preferences
  2. Connect data sources — Link Google Workspace, Microsoft 365, and other services
  3. Configure authentication — Set up SSO for secure access
  4. Invite team members — Add users to the workspace

Regular administrative tasks include:

  • Adding and removing users
  • Monitoring connected data sources
  • Reviewing security settings
  • Responding to user support requests

To access the Admin Console, your account must have:

  • Owner role — Full access to all settings
  • Admin role — Access to most administrative functions

Regular members cannot access the Admin Console.

Learn how to connect and manage data sources:

View all connectors →

Configure security and authentication:

View security settings →

  • Troubleshooting Guide — Solutions to common issues
  • Contact Support — Available from the Admin Console Support section

Start with the Admin Quick Start guide for step-by-step setup instructions.